Donna B. - Vice President
We began working with Chronomatic in 2010. We had recently acquired a large contract for insignia and emblematic jewelry and the manufacturer that we inherited with the business was slow, nonresponsive, and produced poor quality items. After vetting an extensive list of options, we selected Chronomatic for their quality, service, made in America differentiation, and value for the product provided.
Chronomatic is one of our finest partners. They are responsive, professional, and always accommodating. Our needs change greatly dependent on our end-user/client and because we serve such a diverse audience, it’s important that Chronomatic is able to provide a wide variety of product, materials, and designs. They work with us to promote our business, often creating collateral and assets at their cost, including a beautiful video custom made for us. We use these assets to solicit clients and it saves us a tremendous amount of time and resources for Chronomatic to assist in creation of these promotional materials. It’s not uncommon for us to need many iterations of renderings before a final product is selected by our client, and they are always helpful and patient with what can be a very tedious process. Chronomatic is a true partner in every sense of the word and not just a supplier. They work with us closely and listen to our needs so that we can best oblige our client requests. For the business that we acquired in 2010, it grew over 300% in the past 10 years and a lot of that growth is attributable to having such a reliable and cooperative team at Chronomatic.
Everyone on the team at Chronomatic works with the same ethic of commitment to the client and dedication to providing an outstanding experience for us. We have several buyers who work with Chronomatic, and it’s not unusual for them to receive multiple requests for very different projects simultaneously. They always respond quickly and thoroughly, allowing us to make quick decisions to assist our clients. One of the most notable differences about Chronomatic in addition to their value, quality, and workmanship, and Ann Marie. While she is president of the firm, she is available 24/7 to assist with anything. She makes herself available to our entire team and never passes inquiries to the team; she has an incredible personal touch and investment in our partnership and is truly one of the most professional people I have ever worked with.